Last updated: June 2025
Who We Are
Soliturn is a supplement and wellness brand selling products online at soliturn.netlify.app and solprice.myshopify.com. Our contact email is soliturn1@outlook.com.
Information We Collect
Information you give us
- Name and email address when you make a purchase or sign up for our email list
- Shipping address for order fulfillment
- Payment information — processed securely by Shopify, we never see or store your card details
- Messages you send us via our contact form or email
Information collected automatically
- Pages you visit and how you interact with our site (via Microsoft Clarity and standard analytics)
- Device type, browser, and general location (country/region level)
- Referral source — how you found our site
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your questions and support requests
- To send promotional emails if you opt in (you can unsubscribe at any time)
- To improve our website and understand what our visitors find useful
- To run advertising campaigns on Meta (Facebook/Instagram) using anonymized audience data
Sharing Your Information
We do not sell your personal information. Ever. We share data only with:
- Shopify — our checkout and order management platform
- Zendrop — our fulfillment partner who ships your orders
- Meta (Facebook/Instagram) — for advertising, using anonymized data only
- Microsoft Clarity — for anonymous session recording to improve our website
- Klaviyo — for email marketing, only if you opt in
All third-party partners are required to protect your data in accordance with applicable privacy laws.
Cookies
Our website uses cookies to remember your preferences, keep your cart intact, and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work correctly if you do.
Microsoft Clarity
We use Microsoft Clarity to record anonymous session replays — how visitors scroll, click, and navigate our site. This helps us identify usability issues and improve the experience. No personally identifiable information is recorded. You can opt out of Clarity tracking at privacy.microsoft.com.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or delete your personal data
- Opt out of marketing emails at any time using the unsubscribe link
- Request that we stop processing your data
To exercise any of these rights, email us at soliturn1@outlook.com.
Data Retention
We retain order and customer data for up to 3 years for legal and accounting purposes. Email marketing data is retained until you unsubscribe. You may request deletion at any time.
Security
All payment processing is handled by Shopify using industry-standard SSL encryption. We never store credit card information. Our website is served over HTTPS.
Children's Privacy
Our products are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. We'll note the date of the last update at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
Questions about your privacy or this policy?
📧 soliturn1@outlook.com
📞 1-800-765-4935 (Mon–Fri, 9am–5pm CST)