Short version: 14-day returns on unopened products. 30-day money-back guarantee if you're not satisfied with your results. Email us at soliturn1@outlook.com and we'll take care of you.
30-Day Money-Back Guarantee
We believe in our products. If you use Soliturn supplements consistently and don't notice a difference within 30 days of your purchase date, email us and we will refund your full purchase price — no questions asked.
This guarantee applies to all supplement products (Muscle Boost Gummies, Omega 3 Fish Oil Gummies, Mushroom Gummies, and Creatine Pro Gummies).
14-Day Return Policy
If you change your mind about a product, you may return it within 14 days of the delivery date for a full refund, provided:
- The product is unopened and in its original packaging
- You contact us at soliturn1@outlook.com before sending anything back
- The return is initiated within 14 days of your delivery date
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
How to Request a Refund or Return
It's simple — just email us:
- Send an email to soliturn1@outlook.com
- Include your order number and the reason for your return or refund request
- We'll respond within 1 business day with next steps
- Refunds are processed within 5 to 10 business days after we receive your return or approve your guarantee claim
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery with a photo of the item. We will send a replacement or issue a full refund at no cost to you — no need to return the item.
Non-Returnable Items
- Opened supplement products (covered instead by the 30-day money-back guarantee)
- Items purchased more than 14 days ago (covered instead by the 30-day money-back guarantee if within 30 days)
- Digital products or downloadable content
Refund Processing Time
Once your refund is approved, it will be processed within 5 to 10 business days. The refund will be applied to your original payment method. Depending on your bank or card issuer, it may take an additional 3 to 5 business days to appear on your statement.
Contact Us
Questions about a return or refund? We're here to help.
📧 soliturn1@outlook.com
📞 1-800-765-4935 (Mon–Fri, 9am–5pm CST)
Last updated: June 2025